Using a Health Insurance Broker
If you have used a broker to find your insurance before, you have a pretty good idea of what they do. Most people are used to the broker showing you some different options. After reviewing them, they help you get enrolled and all is well. Many people believe that after your enrolled, the relationship ends and you are on your own again. Some businesses or individuals may have a broker tied to their account, but do not know who that person even is. That is a problem. When using a health insurance broker, you should certainly be aware of who they are well after the initial enrollment. Your broker should be providing you will all year support for employee changes, issues and problems you face, and general questions about your plan.
Renewals
Most health insurance Nevada plans renew after a one year contract. This is a great time to look back at the year and decide how your insurance preformed. Are you happy so far? Did you use the plan much? Is there something new I will now need coverage for? These should all be questions your broker is asking you. Depending on your answers, it may be time to shop around for different coverage. Your broker should also be trying to save you money. Health insurance changes constantly and new plans and regulations could mean the difference between thousands saved in premiums. Don’t be stuck with a broker who simply shows you what your new rates are this year and asks you to sign.
Customer Service
Health insurance companies are not known for their outstanding customer service department. There is simply no need to wait on long holds to speak with someone who really has no relationship with you. At Health Benefits Associates, we pride ourselves on always responding to our clients right away with the best possible solution. When using a health insurance broker, your broker should be doing the leg work to find their clients an answer to problem or question.
Our office also handles your employee changes for your group. If you have a new employee to add to your policy or you need to remove an employee off of the plan, we can ensure that this is completed for the dates you requested. In addition, we welcome your employees to give our office a call directly if they run into any problems. This is usually the best and fastest way to solve an issue and it will also take one more item off of your to-do list.
Please give our office a call if you are shopping for plans or need assistance with your current policy. Our brokers are available all year to assist our clients with their insurance needs. Also, we do not cost you any fees or added charges to your plan.
