It’s not enough just to work with a health insurance broker; you need to work with the RIGHT broker, and it’s important to know when changing health insurance brokers is most beneficial.
Health insurance brokers are compensated via commissions paid by insurance companies, and some plans, like Level Funded plans, have varying commission rates depending on the broker. It’s important to make sure your broker is actually earning their commission through value-added services, not just cashing in on your higher premiums. Here are three signs that it’s time to think about changing health insurance brokers.
1. They Don’t Shop Around at Renewal
Renewal time is the best time to evaluate your broker’s performance. Do they shop multiple insurance companies to find better plans, or do they just continue with the same plan you currently have?
If they don’t shop around, it’s a solid sign to consider changing health insurance brokers. Insurance plans change every year, and you want your broker to be actively searching for the best plan to fit your unique needs — not just carry on with the status quo.
2. Not Available for Support
Insurance can be complicated, and your broker should be your guide. If it’s difficult for the employer or employees to get answers about claims, set up logins, order ID cards, obtain doctor authorizations, or even respond to general inquiries, you might want to think about changing health insurance brokers.
Your broker is the first line of defense when major issues or claims arise, and it’s essential that you can get ahold of them during these crucial times for fast, efficient resolutions.
3. Administrative Headaches
Having a health insurance broker should make your life easier. They should help to remove administrative headaches that come along with the paperwork and processes associated with health insurance plans.
A good health insurance broker will help facilitate changes using online platforms like EASE, Employee Navigator, or Rippling. These platforms keep paperwork organized and contributions simple to manage. If you feel the need to take an aspirin every time health the health insurance topic comes up, it might be time to think about changing health insurance brokers.
Changing Health Insurance Brokers Is Easy, Even Mid-Year
Did any of these signs speak to you? Changing health insurance brokers is easy, and you can do it at any time — not just at renewal. You only need to sign a few forms to swap brokers, and there’s no penalty involved.
If you feel your health insurance broker is lacking, it might be time for a change. At Health Benefits Associates, we make sure to find our clients the absolute best health insurance plans to suit their needs, even if it’s different every year. Our local agents know the Nevada health insurance landscape inside and out and will walk you through the options to find the perfect plan for you. Contact us or schedule an appointment by calling 775-828-1216 today. We look forward to working with you!
