SMS Terms and Conditions
Effective Date: June 3, 2026
Program Description
Health Benefits Associates operates a text messaging program to provide conversational customer support, insurance policy updates, scheduled appointment reminders, upcoming policy renewal notifications, and service-related text communications. Messages are intended solely for clients of Health Benefits Associates and individuals who have explicitly requested insurance information or quotes from our agency.
User Opt-In
By providing your phone number to Health Benefits Associates via our website contact or quote request forms, digital applications, or through direct verbal or written authorization, you agree to receive SMS text messages from Health Benefits Associates.
Consent to receive automated or manual text messages is completely voluntary and is not a condition of purchasing any insurance products, goods, or services from us.
Message Frequency
Message frequency varies depending on your specific interactions with our company, your preferred communication style, and the insurance services or renewal support you have requested.
Cost and Fees
Health Benefits Associates does not charge any fees to participate in our text messaging program. However, standard message and data rates may apply depending on your mobile carrier and wireless plan. You are solely responsible for any charges levied by your mobile provider.
Opt-Out Instructions
You may opt out of receiving SMS communications from Health Benefits Associates at any time. To stop receiving text messages, reply STOP to any text message you receive from us.
Upon texting STOP, you will receive a single, final confirmation text message verifying that you have been successfully unsubscribed from our text program. Following that confirmation, you will no longer receive SMS messages from us unless you explicitly choose to opt in again.
Help and Support Instructions
If you are experiencing issues with the messaging program, or if you have questions regarding your text communications, you can request assistance at any time by replying HELP to any message. You may also contact our office directly for support at:
Email: info@healthbenefits.net
Phone: 775-828-1216
Data Privacy Disclosure
We value your data privacy above all else. Your personal information will be handled in strict accordance with our Privacy Policy. Health Benefits Associates does not share mobile information or text messaging originator opt-in data and consent with third parties, affiliates, or partners for marketing or promotional purposes.
The text messaging program is subject to effective transmission by your mobile wireless provider. Delivery of SMS messages may not be available in all geographic areas or supported by all mobile carriers. Health Benefits Associates is not liable for delayed or undelivered messages.
Please review our Privacy Policy for more information.
Supported Carriers
The text messaging program is subject to effective transmission by your mobile wireless provider. Delivery of SMS messages may not be available in all geographic areas or supported by all mobile carriers. Health Benefits Associates is not liable for delayed or undelivered messages.
Changes to Terms
Health Benefits Associates reserves the right to modify or change these SMS Terms & Conditions at any time. Any updates will be published directly to this page with a revised effective date.